The LinuxGSM docs are a useful resource for all LinuxGSM related topics.
Join the LinuxGSM Discord community server. Discuss your LinuxGSM setup, get help and advice.
LinuxGSM has a GitHub issues page where you can submit any bugs and feature suggestions.
Getting Support Guide
We want to help out server admins as best as we can. Please use this guide to help youself get the correct support.
Help us provide support by researching your issue, posting it in the correct place and supplying the correct information.
Specific Game Server Issues
If your issue is with the game server and not LinuxGSM you should check out any official game forums first. We are not experts in all 117 servers, so official game forums could provide better support in the first instance.
Search Before Posting
The LinuxGSM website and docs are full of useful information that covers most LinuxGSM topics.
Google your Error
It is likely that somebody already come across your issue already. Save yourself time by using Google to search error messages.
"Google is how I learnt and still learn to use BASH and develop LinuxGSM.” - Daniel Gibbs
Make sure LinuxGSM is up to date. LinuxGSM is regularly updated and your problem may have already been resolved.
Post in the Right Place
Many people incorrectly post problems on GitHub issues. GitHub issues is ONLY for LinuxGSM bugs, feature suggestions and code contributions and not for general support.
General support is available on Discord or GitHub Discussions. There are many volunteers that may be able to help your issue.
Any GitHub issue that is suddenly closed by moderators has been deemed not suitable for the GitHub issues page. Please post elsewhere. If in doubt contact us on discord. But don't worry it's not that we don't like you, we just need to keep GitHub issues relevant to LinuxGSM development to speed up our workflow.
Post Useful InformationIf you have an issue it is vital that you provide as much useful information as possible. This helps us resolve issues quicker. Without it we simply cannot help. When posting about an issue provide the following:
- The game server you are running (e.g. Rust/CS:GO).
- The link from ./gameserver postdetails command.
- The context of your error and the exact outputs.
If you are unable to use postdetails
- Your Linux distro and version (e.g. Ubuntu 20.04 x64).
- Your kernel information (
- Your versions for glibc (
ldd --version) and tmux (
Additional Information - that is usually useful
- Any useful log in
/home/gameserver/log(use pastebin or equivalent).
- Any useful screenshots.
- Your basic server hardware (CPU/RAM/Storage/Bandwidth).
- Any test you have already tried.
- Any relevant information you think will help.